Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- Local Deliveries: 3–7 business days
- International Deliveries: 7–15 business days
- Remote Areas: Additional delivery time may apply
Delivery timelines may vary depending on location, customs clearance, weather conditions, or courier delays.
Shipping Charges
Shipping charges are calculated during checkout based on destination, package weight, and selected shipping method.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to monitor your shipment status online.
Failed Deliveries
Customers are responsible for providing accurate delivery information. Additional charges may apply for re-delivery requests caused by incorrect addresses or unavailable recipients.
Customs and Duties
For international orders, customs duties, taxes, or import fees may be charged by local authorities. These charges are the responsibility of the customer.